Shipping policy
Shipping with us is designed to be simple, reliable, and transparent—no surprises, just smooth delivery from our hands to yours.
🚚 Shipping Rates
- Flat Rate Shipping: $7.50 on all orders
- FREE U.S. Shipping on orders over $75
📬 Shipping Methods
We ship all orders through USPS, offering:
- USPS Ground Advantage (standard, cost-effective delivery)
- USPS Priority Mail (faster delivery option)
You’ll be able to choose your preferred shipping method and view full details at checkout before completing your purchase.
⏱ Processing Time
- Orders are typically processed and shipped within 1–2 business days
- You’ll receive a tracking number as soon as your order is on its way
📍 Delivery Time Estimates
- Ground Advantage: Typically 2–5 business days
- Priority Mail: Typically 1–3 business days
(Delivery times may vary slightly depending on location and USPS conditions.)
📦 Damaged or Lost Packages
If your puzzle arrives less than perfect, we want to fix that—fast.
Please contact us right away if:
- Your item arrives damaged
- Your package appears lost in transit
We’ll send a replacement so you can get back to enjoying your puzzle without the frustration.